Sales Policy:
Wellesley Therapeutics Inc. (Wellesley) sells its products only to health care professionals, pharmacists, physicians, chiropractors, physiotherapist and veterinarians; all qualified under the Foods and Drugs Act to make written orders for Wellesley products. Wellesley also sells to licensed establishments such as pharmacies hospitals and wholesale druggists.

Placing orders:
Email: orderdesk@wellesleytherapeutics.com
Tel: 416-920-6319
Fax: 416-920-9540
Office Hours: 9:00 AM to 5:00 PM Eastern Time
Mailing Address:
Wellesley Therapeutics Inc.
Suite 307
200 Gerrard Street East
Toronto, Ontario
M5A 2E6

Prices:
All prices on our price list are subject to change without notice. All orders will be subject to the prices in effect at the date of receipt of the order by Wellesley Therapeutics Inc.

Transportation and Shipment:
All orders of less than $70.00 will be subject to a $5.00 delivery charge.
All orders over $70.00 will be shipped free of charge by our choice of carrier.
When special delivery services are requested, the difference between ordinary
ground transportation charges and the charges for special delivery services will be added to the invoice.

Shipping Policy:
Damages or shortages, losses in transit or incorrect shipments must be reported within 5 working days to customer service 416-920-6319

Prescription Products:
Canadian Food and Drug Regulations require that certain products be dispensed only on prescription except when sold to a licensed practitioner, wholesale druggist or hospital.

Return Goods Policy:
Given the company's low minimum order size returned good are not accepted unless:
  1. The merchandise is defective
  2. Wellesley made a shipping error
  3. A product is being recalled
Please contact the company for a return authorization.

Product Complaints:
When goods are returned by the consumer because of a manufacturing defect the retailer should immediately contact the medical department at 416-920-6319 or medicaldirector@wellesleytherapeutics.com